Frequently asked questions
Questions Business Owners Actually Ask.
Clear answers about timelines, costs, control and what happens after launch. If your question is not here, just ask.
The details
Straight Answers, Without the Sales Pitch.
A simple website usually takes a few weeks. A store, booking system or custom tool takes longer because there is more to build and test. We give you a realistic timeline before we start, and we tell you straight away if anything changes.
No. We handle the technical side and explain the rest in plain language. If you can use email and a smartphone, you can use what we build.
Yes. We set up simple editing so you can change text, prices, photos and opening hours without calling us. We walk you through it once, and you can always ask for help.
We help you choose and register a domain name, and set up professional email addresses on it. Everything is registered in your name, so you keep control of it.
Often, yes. Sometimes a focused update is enough: clearer wording, faster loading, better phone layout. If the foundation is holding you back, we will say so honestly and explain the options.
You get a walkthrough and written notes. After that you can choose a support arrangement for updates, fixes and improvements, or contact us only when you need something. There is no obligation to keep a monthly plan.
Yes, and many businesses should. We build the foundation properly the first time so adding products, bookings or automation later is an upgrade, not a rebuild.
Usually a deposit to start and the balance at handover, split into clear stages for larger projects. Payment details, what is included and what is not are all written in the quote before you commit.
Still wondering?
Ask the Question You Actually Have.
No question is too basic. If something is unclear, it usually means it has not been explained well enough yet.
We Will Reply Plainly.
Tell us where you are stuck and we will give you a useful answer, not a pitch.
No pressure
A Short Conversation Usually Clears Things Up.
Tell us what you are trying to do. We will tell you what is realistic, what it takes, and whether we are the right fit.