Online stores

Ready to Sell Online? Start With These Questions

Products, delivery, payment and returns should be clear before you choose a platform.

An online store packing area with orders ready to ship

Before choosing a store platform, write down what you sell, how it is delivered, how customers pay and how returns work.

Clear answers to those four questions make the build much simpler and help customers trust the store from the first visit.

Delivery is part of the product

If delivery is slow, expensive or only available in some areas, say so early. Surprises at checkout are one of the fastest ways to lose a sale.

Plan for a small first range

Launch with the products you can photograph, describe and fulfill well. You can add more once the process is steady.

Tagged
  • E-commerce
  • Delivery
  • Planning

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